Want To Succeed In Retail: Integrate Online Research & Offline Buying

By internetrack

In a session called “What’s that shopper worth? Measuring the offline impact of an online visit” Ken Cassar, vice president, industry solutions analytics, Nielsen Online, offered a glimpse into the research firm’s recent finding exploring cross-channel shopping behavior. He shared data from a Nielsen Online survey on how shoppers arrived at their purchases in two categories: consumer electronics and pet food.

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